Frequently Asked Questions

Everything you need to know about your ARTDECO beauty experience.

Does ARTDECO test its products on animals?

No, ARTDECO is strictly against animal testing. We do not conduct or commission animal testing for any of our cosmetic products or ingredients, ensuring ethical beauty standards across our entire range.

How can I find the right foundation shade online?

We offer a digital Shade Finder tool on each product page. Additionally, you can compare swatches in our gallery or contact our beauty consultants for a personalized recommendation based on your undertones.

What is your return policy for opened cosmetics?

For hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase. If you receive a defective item, please contact our support team immediately.

How long does shipping take and what are the costs?

Standard shipping typically takes 3-5 business days. We offer free shipping on all orders over $50. For orders below this amount, a flat rate of $5.95 applies.

Are ARTDECO products suitable for sensitive skin?

Many of our products are dermatologically tested and formulated to be skin-friendly. We recommend checking the ingredient list on the product page or performing a patch test if you have specific sensitivities.

How do I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.